Grievance Procedures for Disability Discrimination Complaints

Internal Disability Discrimination Complaint

Tulane University is committed to providing a prompt, equitable, and impartial resolution of grievances alleging disability-based discrimination or harassment prohibited under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.

These grievance procedures apply to complaints from students, faculty, staff, applicants, vendors, contractors, and third parties regarding disability discrimination within University employment, academic, admissions, programs, or activities.

To file a grievance, individuals should follow the procedures outlined by Tulane University’s Equal Opportunity & Resolution Management team for Reporting and Investigating Concerns. This team manages complaints related to disability discrimination as well as other protected categories.

External Disability Discrimination Complaint 

An individual may also file a disability-based complaint with the appropriate external federal, state, or local agency within the time frame required by law. These complaints should be filed with the Office for Civil Rights (OCR) of the U.S. Department of Education.

OCR: Discrimination Complaint Form 

Contact Information:

Goldman Center for Student Accessibility 
Jessica Machado, Director

Howard Tilton Memorial Library (Building #60), Suite B25 
7001 Freret Street 
New Orleans, LA 70118 
Phone: (504) 862-8433 
Email: goldman@tulane.edu

Website: https://accessibility.tulane.edu/  

Office for Campus Accessibility  
Sydney Cone, ADA/504 Coordinator  
Howard Tilton Memorial Library (Building #60), Suite B25 
7001 Freret Street 
New Orleans, LA 70118 
Phone: (504) 247-1774 
Email: adaaccess@tulane.edu

Website: https://adaaccess.tulane.edu/  

Equal Opportunity & Resolution Management Team 
Tiffany Smith, Director of Equal Opportunity & Resolution Management 
1555 Poydras Street, Suite 964 
New Orleans, LA 70112 
Phone: (504) 862-8083  
Email: eo@tulane.edu   
Website: https://hr.tulane.edu/equal-opportunity-0